Shipping policy

Shipping Policy

This Shipping Policy ("Policy") applies to all orders placed through our website www.supremesweets.co.uk (the "Website"). By placing an order, you agree to be bound by this Policy.

Processing Time

Orders are typically processed and shipped within 2 business days. Orders placed on weekends or holidays may be processed on the next business day.

Shipping Rates

Shipping rates are calculated based on the weight and destination of the order. The rates are provided at the checkout before you complete your purchase.

Delivery Estimates

The estimated delivery time for standard shipping is 3-5 business days within the UK. Please note that these are estimates and actual delivery times may vary.

International Shipping

At this time, we only offer shipping within the UK. We do not ship internationally.

Lost or Damaged Items

In the rare event that your order is lost or damaged during transit, please contact us at info@supremesweets.co.uk within 7 days of receiving your order. We will work with the carrier to resolve the issue.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status and location of your package.

Change of Address

If you need to change the shipping address after placing an order, please contact us immediately at info@supremesweets.co.uk. We will do our best to accommodate your request, but we cannot guarantee that the change will be possible.

Returns and Exchanges

For information on returns and exchanges, please refer to our Terms of Service.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at info@supremesweets.co.uk.